Privacy Policy
New Agency House respects the privacy of website visitors, customers and enquiry senders. This policy explains how basic contact and shipment enquiry information is handled.
Information we collect
- Name, phone number, company name and email address when provided by you.
- Shipment enquiry details such as pickup location, delivery location, product type, service requirement and temperature notes.
- Basic website usage information that may be generated by your browser or hosting provider.
How we use information
Information is used to respond to enquiries, prepare quotes, coordinate bookings, support ongoing transport communication and maintain business records.
Sharing
Information may be shared with internal operations, drivers, fleet partners, finance or compliance teams only where required for quote handling, shipment coordination, billing or legal obligations.
Retention
Business enquiry records may be retained for operational, accounting and compliance purposes. You may request correction or removal where legally and operationally possible.
Contact
For privacy questions, contact operations@newagencyhouse.com or call +91 98744 84418.